Al-Farid

The reviews showcase mixed sentiments regarding the management of food allergies at Al-Farid. While there are commendable instances of attentive service and proper accommodation, there are also disturbing lapses in safety that can have serious consequences for individuals with allergies.

One reviewer with coeliac disease praised the restaurant for its numerous gluten-free options and highlighted how another staff member handled their needs effectively. However, the experience was marred by a rude waiter who displayed a lack of understanding and care towards food allergies, suggesting inconsistency in the staff's approach to food safety.

In contrast, another reviewer with a capsaicin allergy experienced exceptional care, receiving clear guidance on safe and unsafe food choices, which greatly contributed to their enjoyment of the meal. This illustrates the restaurant's potential to cater well to dietary restrictions when attentive staff members are present.

Despite the good food and commendable experiences, there are notable concerns about the restaurant’s procedures for managing allergies. A review mentioned a dangerous oversight with tomato allergy management, stressing that such errors are unacceptable in today’s dining climate. This raises questions about staff training and awareness regarding food allergens at the venue.