Bill's Rushden Lakes

The reviews indicate a positive sentiment towards the allergy management at Bill's Rushden Lakes. Customers emphasized the restaurant's commitment to ensuring their dietary needs were met, particularly regarding gluten allergies. Multiple reviewers noted that the staff were well-informed and attentive, reinforcing a sense of safety for those with food allergies.

Specifically, aspects such as providing separate allergy menus and careful ordering processes were praised. Diners felt reassured by the clear communication from staff, which was highlighted as instrumental in enhancing their dining experience. For example, Daniela was mentioned for her attentiveness in taking orders accurately, while other staff were noted for their strong allergy policy.

However, there were some concerns expressed about potential cross-contamination, as illustrated by one reviewer who mentioned the use of the same oil for frying calamari and prawns. This indicates a need for further consideration in kitchen practices to avoid such instances, which could pose risks for individuals with acute allergies.

Despite minor concerns, the overall reviews reflect a commendable effort by Bill's Rushden Lakes in accommodating diners with food allergies while providing a pleasant dining atmosphere. Customers appreciated the combination of good food, friendly service, and the supportive approach to dietary restrictions.