The reviews for Browns Birmingham consistently highlight their outstanding approach to accommodating guests with food allergies. Many diners praised the staff's attentiveness and willingness to go above and beyond to ensure a safe dining experience. For example, Aimee, a waitress, received special mention for creating a personalized 'flag' for a diner with a Brazil Nut allergy, demonstrating exceptional customer service and care.

Diners with various allergies, including hazelnuts, dairy, and wheat, reported feeling reassured by the staff's extensive knowledge of allergens, helping them navigate the menu expertly. Many reviews noted that the restaurant provides comprehensive allergen information, including an allergen guide, which is essential for making informed dining choices.

Several patrons expressed appreciation for the creativity shown in accommodating special dietary requests, such as creating off-menu options or modifying dishes to meet allergy needs. The personalized attention many guests received from staff members like Viktorija and Robson made the dining experience memorable, with several indicating they would return in the future.

While most reviews were overwhelmingly positive, one mentioned a less satisfactory experience due to a delay in the allergy list being presented. However, this was an outlier in a sea of commendations for the restaurant's service and food quality. Overall, the reviews paint a picture of a restaurant that genuinely values guest safety and satisfaction, particularly for those with food allergies.