Il Michelangelo Weston

The reviews for Il Michelangelo Weston present a mixed sentiment concerning the restaurant's handling of food allergies. While several patrons praised the staff for their attentiveness and knowledge regarding food allergies, one review highlighted a significant failure concerning a cheese allergy. This indicates that while the restaurant is capable of accommodating special dietary needs, there may be inconsistencies in execution, especially under takeaway circumstances.

Positive experiences stand out, particularly where staff proactively assisted diners with specific allergies. Customers noted instances of staff providing helpful guidance in selecting safe menu options for children with nut allergies, thereby reinforcing a proactive approach to allergy management. These glowing reviews underscore a generally favorable attitude towards the restaurant's overall service quality and atmosphere.

On the flip side, the negative review detailing an incorrect takeaway order underlines a critical area for improvement. The delivery of a dish that contradicted explicit allergy instructions sparked frustration and dissatisfaction, indicating potential lapses in communication or understanding the seriousness of food allergies. This incident has led to a loss of trust from returning customers who once frequented the restaurant.

In summary, while Il Michelangelo Weston has shown the ability to cater to food allergies successfully in many instances, they face challenges in consistency and communication, especially regarding takeaway services. Addressing these issues could enhance customer satisfaction and reinforce their reputation for being allergy-friendly.