Loco Mexicano

The reviews for Loco Mexicano reveal mixed sentiments regarding the restaurant's handling of food allergies. While some customers experienced exceptional service, particularly in accommodating specific dietary requirements for allergy-prone individuals, others found the gluten-free options lacking and the staff's responses unsatisfactory.

One reviewer praised the restaurant for going above and beyond by offering to heat baby food for an allergy-prone child, showcasing a commitment to customer care and awareness of dietary needs. This positive experience emphasizes the restaurant's capability to cater to families with young children requiring special attention due to allergies.

Conversely, a different reviewer expressed disappointment with the gluten-free support, highlighting a lack of detailed information and a somewhat dismissive attitude from the staff. Their concern about the availability and safety of gluten-free options reflects a need for better communication and training in allergy management, particularly in a cuisine that could be more accommodating.

Overall, the sentiment surrounding the allergy experience at Loco Mexicano is divided, illustrating the restaurant's potential to excel in customer service while simultaneously indicating areas needing improvement, especially regarding clear allergy communication and menu options.