Lows Traditional Fish & Chips

The reviews for Lows Traditional Fish & Chips reveal a divided sentiment regarding the restaurant's handling of food allergies. One review expressed significant dissatisfaction, particularly regarding the server's knowledge about ingredients and the chef's response to a customer's egg allergy. Despite informing the staff about the allergy, the reviewer noted a lack of awareness, which raised concerns about food safety. This experience culminated in a very salty meal that was deemed inedible, contributing to a negative experience overall.

In stark contrast, another review highlighted a positive experience where a diner with a severe fish and shellfish allergy was accommodated exceptionally well. The restaurant staff went out of their way to ensure the diner could enjoy the meal safely, even creating a special sauce to avoid allergens. This level of attentiveness left a lasting impression on the party and illustrated how essential effective communication and awareness are in allergy situations.

A third review, while not specifically addressing allergies, emphasized a generally positive dining experience. It mentioned the variety of the wine list and the relaxed atmosphere, showcasing other aspects of customer satisfaction at the restaurant. However, the reviews suggest that allergen safety is a critical area for improvement based on the first review's findings.

Overall, the mixed feedback indicates that while some diners felt well cared for concerning allergies, serious gaps in knowledge and communication about food safety standards exist, particularly highlighted by the negative experience. This variation in experiences could significantly influence potential customers with allergies when choosing this restaurant.