Both reviewers praised Oceana for its exceptional seafood dining experience and quality of food, highlighting the fresh ingredients and elegant atmosphere. However, their experiences regarding food allergies revealed some inconsistencies that affected their overall satisfaction.

In the first review, the restaurant took proactive measures when a cream sauce was mistakenly served to a diner with a dairy allergy. The swift response from the staff, including an apology from the maitre d' and a complimentary fruit platter, showcased the restaurant's commitment to customer care regarding allergies.

Conversely, the second review illustrated different challenges. The reviewer's garlic allergy was not handled as carefully; the waiter mistakenly brought garlic bread and only a mere mention of the allergy resulted in a sauce being withheld, leading to confusion about the serving of a dish. The overall service appeared to be disorganized, which further complicated the dining experience. While the food received mixed reviews, the consensus was that the allergies were not as meticulously acknowledged as they could have been.

In summary, while reviewers appreciated the cuisine and atmosphere at Oceana, they emphasized the need for more thorough training for staff on allergy management. Ensuring clear communication regarding food allergies would enhance the dining experience and trust for guests with sensitivities.