The reviews of Smoke & Dough highlight a generally positive sentiment regarding dining experiences. Many patrons appreciated the staff's friendliness and willingness to accommodate food allergies, leading to enjoyable meals. Notably, some customers expressed gratitude for the establishment's efforts to address their dietary restrictions, with specific mentions of accommodating gluten and dairy allergies successfully.

However, the dining experience was not without its challenges. Several reviews indicated issues with miscommunication regarding allergen handling, leading to potentially unsafe situations for guests with allergies. For example, one customer was served sauces containing a forbidden ingredient despite prior communication about an allergy, resulting in disappointment. Another reviewer mentioned an error in providing a breadbasket that included cheese straws, demonstrating lapses in allergy awareness.

In addition to allergy management, the general quality of food was praised, although some noted concerns about temperature and the timing of food service. While many found the meals delicious and well-presented, others reported lukewarm dishes and slow service that impacted their overall experience.

These insights suggest that while Smoke & Dough has a foundation of excellent food and service, consistency in allergy management remains crucial. Continual staff training on allergen awareness could enhance safety and satisfaction for all diners, particularly those with specific dietary needs.