Sofitel London Gatwick

The review highlights exceptional service for diners with severe allergies, emphasizing understanding, promptness, and tailored meals that alleviate stress and concern.

82 GFA Score
Restaurant Type

The review presents a highly positive sentiment regarding the restaurant's handling of food allergies. The reviewer, faced with severe dietary restrictions, was pleasantly surprised by the attentive and accommodating service provided by the staff.

The establishment went above and beyond to cater to the reviewer's specific needs, preparing a separate meal that avoided potential allergens. This proactive approach not only ensured a safe dining experience but also created a positive atmosphere that alleviated stress for the guest.

Staff empathy and friendliness were particularly noteworthy, with the reviewer singling out an employee named Malik for exemplary service. This emphasis on understanding and communication is essential in the food industry, especially for individuals with allergies who may feel anxious about their meals.

Overall, the review underscores the importance of attentive service and effective communication in creating a welcoming environment for guests with food allergies, highlighting how such efforts can significantly enhance the dining experience.

Find Sofitel London Gatwick

Address

London Gatwick Airport, North Terminal, Crawley, Horley, Gatwick RH6 0PH, United Kingdom

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Allergy Experiences

82 out of 5 stars

Based on 1 review

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5 out of 5 stars

                         

Posted 3 months ago on