TGI Fridays - Norwich

The reviews highlight a general positive sentiment regarding the handling of food allergies at TGI Fridays - Norwich. Many diners appreciated the staff's attentiveness and willingness to accommodate their specific needs. Servers like Charli and Mia were frequently mentioned for their exemplary service and dedication to ensuring a safe dining experience for those with allergies.

Several patrons specifically noted how staff took their allergies seriously, with some mentioning interactions with managers who used technology to inform diners about safe menu options. The presence of attentive staff who were knowledgeable about allergens contributed significantly to diners' confidence in their meals and overall satisfaction.

However, there were notable negative experiences regarding allergen mismanagement. One review detailed a severe allergy situation where the kitchen failed to properly accommodate the request, leading to considerable frustration and concern for the diner involved. This incident contrasted sharply with the numerous positive experiences highlighted in other reviews.

Despite mixed experiences, the overall sentiment trends positively in regard to allergy awareness, emphasizing the importance of staff training and communication in mitigating risks for diners with food allergies. Many reflected on their willingness to return due to satisfactory service, even in light of some negative incidents.