Thunderbird Fried Chicken - The O2

Guests appreciate the helpfulness of staff regarding food allergies, noting patience, thoroughness, and cleanliness.

84 GFA Score
Restaurant Type
AmericanFast FoodPub Food

The reviews highlight a predominantly positive sentiment regarding the handling of food allergies at Thunderbird Fried Chicken - The O2. Diners felt well-supported and reassured by the staff's attention to their specific dietary needs.

In particular, Annis, a staff member, received commendations for her patience and guidance while assisting customers with allergies. This indicates a strong service orientation within the team, emphasizing the importance of customer care in potentially stressful dining situations.

Another notable observation was the thoroughness of staff in confirming food safety for children with allergies, showcasing an understanding of the additional concerns parents face. This proactive approach not only enhances the dining experience but fosters trust and safety.

Additionally, customers appreciated the overall cleanliness of the venue and freshness of the food, indicating that a positive dining environment contributes to their comfort when navigating food allergies.

Allergy Experiences

84 out of 5 stars

Based on 2 reviews

Review data

5 star reviews

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4 star reviews

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5 out of 5 stars

 

Posted 2 months ago on  

5 out of 5 stars

             

Posted about 2 years ago on