Toby Carvery Old Windsor

The review reflects a highly positive experience at Toby Carvery Old Windsor, particularly in relation to accommodating guests with food allergies. The reviewer emphasizes the exceptional assistance provided by a server named Dane, who went above and beyond to cater to the specific needs of a child with a milk allergy. This demonstrates a commendable level of customer service and awareness of food allergies, which is crucial for families dining out.

A notable theme is the restaurant's well-organized allergy menu, which helps guests easily identify safe food options. This attention to detail reassures diners with allergies, as the staff proactively discussed potential risks and ensured that the food served was safe. Such practices contribute to a safer dining experience distinct from many other establishments.

The review suggests that the restaurant environment, even when busy, remains welcoming and attentive to special dietary needs. The willingness of the staff to creatively accommodate the guest's seating arrangement— allowing them to sit at the bar due to lack of space in the dining area—shows flexibility and dedication.

Overall, the positive sentiment reinforces the importance of training staff properly about food allergies and maintaining a clear communication channel about dietary requirements. This establishes trust with the patrons, making Toby Carvery a suitable option for families dealing with food allergies.