Upstairs at the Grill
Diners had positive experiences at Upstairs at the Grill, highlighting excellent allergy accommodations and attentive service.

The reviews of Upstairs at the Grill reflect an overwhelmingly positive sentiment, particularly regarding the restaurant's handling of food allergies. Many patrons expressed gratitude for the staff's attentiveness and their ability to accommodate various dietary restrictions in a discreet and professional manner. This responsiveness not only alleviated anxiety regarding allergies but also enhanced the overall dining experience.
A common theme across reviews was the staff's thorough understanding of the menu and ingredients, which gave diners confidence in their meal choices. One reviewer noted the 'above and beyond' approach the manager had taken to ensure that the meal was safe for a diner with a pepper allergy. This level of care seemed to contribute significantly to the high ratings.
Many reviewers also highlighted the quality of the food, with various dishes receiving complimentary remarks. The combination of great food, exceptional service, and allergy-friendly options led to memorable dining experiences, with diners expressing a desire to return.
Overall, customers felt reassured and well cared for, particularly those navigating food allergies, which is crucial for a positive restaurant visit. This attention to detail and dedication to customer needs positioned Upstairs at the Grill as a favored destination, especially for special occasions.
Find Upstairs at the Grill
Address
70 Watergate St, Chester CH1 2LA, United Kingdom
Links
More
Other allergy friendly restaurants in Chester. Other allergy friendly restaurants in Ellesmere Port.
Allergy Experiences
96 out of 5 stars
Based on 8 reviews
Review data
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5 star reviews
- 88%
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4 star reviews
- 13%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 0%
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Recent reviews
5 out of 5 stars
Posted 4 months ago on
5 out of 5 stars
Posted about 1 year ago on
5 out of 5 stars
Posted about 2 years ago on
5 out of 5 stars
Posted over 5 years ago on
5 out of 5 stars
Posted almost 7 years ago on
5 out of 5 stars
Posted over 7 years ago on
Nuts5 out of 5 stars
Posted about 8 years ago on
4 out of 5 stars
Posted almost 9 years ago on
GlutenImportant
You should always make your assessments and declare your allergies before ordering.